On day 4 we decided to learn more about the actual business and payment processes for individual daycares.
I spoke to La Petitite Academy about their system - they mentioned that they use an update internal CRM system but are not able to send updates and trigger emails to parents. As such they advise parents to call on a weekly basis to see if there has been any movement. They are unable to predict likelihood of waitlist places because availability depends on the age and schedule of the child. They said they would be interested in application that tied upto their CRM system and was parent facing
Horizons - Group Interview
Blog Interviews - Read through blogs on DCmothers relating to wait lists. Learned that many of them had been on wait lists for over a year. Mothers complained about paying for waitlists and then calling the daycares back who had no recollection of their account.
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