We interviewed Jeff Reid, Founding Director of the Georgetown Entrepreneur and father of a young one to describe his experience of finding an infant day care provider. He recounted his experience by stating that he went on the wait list of Hoya Child care one week after welcoming the birth of his son. He was surprised and frustrated by the wait list process as they continue to be on the wait list. The family didn't try for other day cares as Hoya Child care is the most convenient and affordable day care center for the family. He detailed the wait list process is long and inefficient. The process also adds to the anxiety and frustration of process. He expressed that he wished there was a system to make the application process transparent to an extent so that they could estimate what their probability of getting a spot looked like. He also added if a range could be provided instead of the actual spot in the list would also be helpful for eg. top 25%, top 50% etc.
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