British Academy - Spoke to them and showed them our process map for a CRM system. They agreed that they think they could increase their profitability by having a better system in place and agreed to be part of our beta pilot.
Laura Kapelski - agreed to sign wait list concierge consent form and has unborn child on three-four waitlists already. She mentioned having several challenges talking to home care daycares and understanding her place on waitlists.
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