We interview Lauren over the phone because she is working full time in DC. Max, her son is attending a Day Care institution in DC. She mentioned that they were very lucky to find a spot in that place and only waited 6 months.
She took the three weeks off and then sent him to the day care. They did not look for any nanny because the process is overwhelming.
They did research online to find the appropriate day care, and the main priority was safety and home proximity.
She also mentioned that the process is not transparent at all! There is a lot of uncertainty and anxiety.
She was very exited when we mentioned her our idea of improving the whole process.
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